The G2 WiFi Gateway connects your SensorPush sensors to the internet, so you can check readings and get alerts from anywhere. Setup takes just a few minutes with the SensorPush app.
What You'll Need
- The SensorPush app, version 4.6.0 or later, from the App Store or Google Play.
- A 2.4 GHz WiFi network and its password.
- Power for the G2. A USB-C charger and cable are included in the box.
Set It Up
- Plug in the G2 somewhere central to the sensors you want to monitor. When it's ready to set up, its light slowly cycles through colors.
- Open the SensorPush app to the main "Devices" screen, tap the add button in the top-right corner, and choose "Add Gateway."
- Hold your phone within a few feet of the G2. If the app says "Gateway found. Move closer to it to continue," bring your phone right up to the Gateway. The light breathes blue while your phone is connected.
- If you're not already signed in, you'll be asked to create an account (tap "SIGN UP") or log in. If you already have a G1 or another G2, log in to that same account.
- Choose your WiFi network from the list and enter its password. If your network is hidden, tap "Join Other Network" at the bottom of the list and type its name exactly.
- Give your Gateway a name if you like, and you're all set.
Your sensors don't need to be added again. Any sensors on your account that are in range of the G2 start reporting through it automatically.
What the Light Means
- Slow rainbow: ready to set up.
- Blue, breathing: your phone is connected to the G2 over Bluetooth.
- White, breathing: online and working normally.
- Blinking red: not connected to WiFi.
- Quick purple flashes: connected to WiFi, but not yet reaching SensorPush.
- One long red flash, then a few orange flashes, repeating: the G2 can't start up. Unplug it, wait a few seconds and plug it back in. If the pattern comes back, contact us, and please count the orange flashes and tell us the number in your email.
Right after you plug it in, it's normal to see blinking red, then purple, then white over 5 to 15 seconds as the G2 connects. A brief purple flash whenever it rejoins WiFi is normal, too.
WiFi Tips
- The G2 works with WPA2 and WPA3 networks, including WPA2/WPA3 mixed mode.
- It can't join networks that need a web login page (like many hotels), or business networks that ask for a username as well as a password.
- The G2 gets its network address from your router automatically. Static IP addresses aren't supported.
If the Power or Internet Goes Out
The G2 reconnects on its own when WiFi comes back. Your sensors keep recording while it's offline, and the G2 downloads the missed readings from them once it's back online.
Changing WiFi Later
Stand next to the G2, open the Gateway in the SensorPush app while you're logged in to its account, and tap "Configure." Then choose the new network.
If Setup Doesn't Work
- The G2 talks to one phone at a time. If the app can't find it, close the SensorPush app on any other phones nearby and try again.
- If the app says the password is incorrect, check it and try again. Passwords are case-sensitive.
- If the app says it couldn't find your network, make sure the network is on, uses 2.4GHz, and is near the Gateway.
- If the app says it couldn't connect, move the Gateway closer to your router and try again.
- If the app says the Gateway is already paired to another account, see My Gateway is locked to another account.
- For more WiFi help, see My Gateway won't connect to WiFi.
Need Help?
Contact us at support@sensorpush.com and we'll be happy to help. Tell us your phone model, your app version, the color of the G2's light, and the step where you got stuck.