FAQs

SET UP

• How do I set up my new sensor?
• How do I set up my new G1 WiFi Gateway?
• How do I disable Android battery optimizations so I can receive alerts via Bluetooth with the app in the background?

ALERTS

• How do I configure alerts?
• Are there email alerts?

CALIBRATION

• Can I calibrate my SensorPush sensor? How?

BATTERY

• I changed the battery in my sensor, so why is my Gateway not picking it up?
• How long will the battery last? And how do I change the battery?
• Where can I find reliable batteries?

DATA STORAGE

• How do I export my data from the app?
• How many days of readings can the sensor store? And what happens after that?

GENERAL TOPICS

• What is VPD?
• What ports do I need to open for the Gateway?
• Can the Gateway use the Ethernet jack instead of WiFi?
• What is the USB jack for on the Gateway?
• Can the Gateway work with power over ethernet (PoE)?
• How is Bluetooth LE (BLE) different from regular Bluetooth and what does SensorPush use?

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