SET UP
- Using SensorPush with a mobile hotspot
- My Gateway is locked to another account
- My Gateway won't connect to WiFi
- What does "Add Sensor Error" mean and how do I fix it?
- How do I update firmware on my SensorPush devices?
- Where can I find an owner's manual / user guide?
ALERTS
CALIBRATION
BATTERY
- Why is my sensor not working after I changed the battery?
- How long will the battery last? And how do I change the battery?
- I changed the battery in my sensor, so why is my Gateway or phone not picking it up?
- Where can I find reliable batteries?
- How do I disable Android battery optimizations so I can receive alerts via Bluetooth with the app in the background?
DATA STORAGE
- How do I export my data from the app?
- Does SensorPush Cloud have an open API?
- Can I view my SensorPush devices from a desktop or laptop computer or from a web browser?
- How often do SensorPush sensors record data?
- How many days of readings can the sensor store? And what happens after that?
- How can I reset my SensorPush sensor?
GENERAL TOPICS
- Which SensorPush products do I need?
- Can SensorPush Monitor Heat Index?
- How do I use the CSV Export tool in the Gateway Cloud Browser Dashboard?
- What is dewpoint?
- Is there a monthly fee?
- How do I change the email used to login to my SensorPush account?
TROUBLESHOOTING
- My sensor isn't working. Help!
- My sensor and gateway are periodically not reporting data or only reporting intermittently.
- My gateway is offline / cannot access the internet.
- My sensor is working with the G1 WiFi Gateway, but I can't get data directly via Bluetooth.
- I have multiple sensors and am not sure which one is which.