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  2. FAQs

FAQs

SET UP

  • How do I set up my new sensor?
  • How do I set up my new G1 WiFi Gateway?
  • How do I disable Android battery optimizations so I can receive alerts via Bluetooth with the app in the background?

ALERTS

  • How do I configure alerts?
  • Are there email alerts?

CALIBRATION

  • Can I calibrate my SensorPush sensor? How?

BATTERY

  • I changed the battery in my sensor, so why is my Gateway not picking it up?
  • How long will the battery last? And how do I change the battery?
  • Where can I find reliable batteries?

DATA STORAGE

  • How do I export my data from the app?
  • How many days of readings can the sensor store? And what happens after that?

GENERAL TOPICS

  • What is VPD?
  • What ports do I need to open for the Gateway?
  • Can the Gateway use the Ethernet jack instead of WiFi?
  • What is the USB jack for on the Gateway?
  • Can the Gateway work with power over ethernet (PoE)?
  • How is Bluetooth LE (BLE) different from regular Bluetooth and what does SensorPush use?
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