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  1. SensorPush
  2. FAQs
  3. GENERAL TOPICS

GENERAL TOPICS

  • How do I use the CSV Export tool in the Gateway Cloud Browser Dashboard?
  • Is there a monthly fee?
  • How do I change the email used to login to my SensorPush account?
  • How do I reset the password I use to login to my SensorPush account?
  • Can I use SensorPush in a refrigerator, freezer, or walk-in cooler?
  • Can I use SensorPush sensors outdoors?
  • How do I change the units of measurement in the SensorPush app?
  • What is the measurement range / accuracy of SensorPush sensors?
  • Do I need a SensorPush G1 WiFi Gateway, or can I just use the sensor?
  • My WiFi Access Point / Smarthome Hub / Other Device has Bluetooth LE capability. Can I use it instead of the G1 WiFi Gateway?
  • Can multiple mobile devices monitor a sensor simultaneously?
  • Can more than one mobile device be logged into the Gateway simultaneously?
  • Can I use multiple sensors with my one app?
  • How do I export my data from the app?
  • How can I delete a sensor from the app?
  • Does SensorPush work with Alexa?
  • Is there an app for Apple Watch?
  • How can I change my Gateway's WiFi network?
  • When I open the app, the Gateway shows as "offline" for a short while before it updates. Does that mean things are not monitoring?
  • How do I reset/remove a Gateway from my account?
  • How is Bluetooth LE (BLE) different from regular Bluetooth and what does SensorPush use?
  • Why use Bluetooth for the sensors instead of making them with on-board WiFi?
  • Does this sensor use WiFi?
  • What ports do I need to open for the Gateway?
  • Can the Gateway use the Ethernet jack instead of WiFi?
  • Can the Gateway work with power over ethernet (PoE)?
  • What is the USB jack for on the Gateway?
  • What is VPD?
  • Is there a phone number for support / customer service?
  • What are the SensorPush Terms of Service? What is your privacy policy?
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